Maintenance | TILEMART FLOORING

Care and Maintenance

We know the importance of the care and maintenance of your floors, below are some suggestions on how to keep their homes clean and beautiful !!

Carpet Cleaning & Maintenance

Maintaining Your Carpet’s Beauty

The best way to ensure long–lasting beauty, comfort and durability in your carpet is to vacuum it regularly, as it prevents soil from becoming embedded in the carpet’s pile.

Depending on the type of carpet you have, you’ll want to use a vacuum with a rotating brush, a beater bar or suction only.

When vacuuming high pile or premium soft carpets look for the following features that will allow you to easily maintain your carpet:

- Adjustable Height – Use the highest setting where appropriate- Efficient Airflow – Avoid vacuums with very concentrated or sealed suction- Large Wheels allow the appliance to glide easily across the carpetFor more information on how to select a vacuum, click here.

Consider professional cleaning every 12–18 months, depending on traffic and other use factors, frequency of vacuuming and whether the carpet is a light or dark color.

Use scissors to clip sprouts and snags; do not pull them or you may damage the carpet.

To remove a dent caused by heavy furniture, stroke carpet with the edges of a coin. You can also use a hair dryer or a steam iron to gently raise the dented area while you tug upward on the tufts. CAUTION: DO NOT LET THE IRON TOUCH THE CARPET..

If your carpet is burned, remove the tops of the dark, burnt fibers with curved fingernail scissors. If the burn is extensive, the carpet may require patching or replacement.

If a flooding occurs from a burst pipe, washing machine overflow or other leak, the carpet needs to be dried, front and back, by a professional cleaner with the proper equipment.

This link can provide additional tips on maintaining the beauty of your carpet http://www.carpet-rug.org.

Tips for Removing Common Stains

For carpet care a wet/dry vacuum cleaner is the best way to effectively remove stains. Use the attachment with the best suction and vacuum as much of the stain as possible, continuing to add water to the stain as you go. Treatment of the affected area should begin immediately upon discovery. The more time that elapses before treatment, the more difficult a stain will be to remove. For the best results, use Mohawk FloorCare Essentials Carpet Spot Remover and Cleaning Kit.

First scrape the food spill gently with a spoon or dull knife, or a Mohawk FloorCare Essentials Carpet Cleaning Key, removing as much solid material as possible. If detergent is required, use it sparingly and gently rinse the area with water while moving the vacuum wand back and forth. Use a towel to absorb all moisture.

If spot removal solvent is necessary use Mohawk FloorCare Essentials Spot Remover or other low residue carpet spot remover that has been approved by The Carpet and Rug Institute of America, apply several drops to a clean white cloth and blot the carpet in an inconspicuous area. If a color change occurs or color transfers to the cloth, consult a professional carpet cleaner.

Place towels or cloth over wet area and weight with a heavy, colorfast object to absorb moisture. Leave overnight.

If stains remain after cleaning, moisten the tufts in the stained area with 3% hydrogen peroxide and let stand for one hour. Blot and repeat until carpet is stain–free. No rinsing is necessary. Apply a pad of paper towels and weigh them down, allowing carpet to dry.

Some stains cannot be removed because they permanently alter the carpet’s color. These stains include acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleaches, hair dyes, iodine, insecticides, mustard with turmeric and plant fertilizers. For these types of stains, call a professional. In order to maintain and protect your warranty coverage under the terms of these warranties, you must do the folloing: A minimum of one professional cleaning every 18 months is required.

Additional Carpet Care Tips for Beer, wine, coffee and tea

Blot and neutralize with a white vinegar solution, then work a small amount of a detergent solution into the spot (1/4 teaspoon detergent per 1 qt. of water). Continue applying detergent and blotting until spot is completely removed. Using a spray bottle, rinse with tap water and blot to remove excess moisture. Apply paper towels and weigh them down, allowing the spot to dry.

Blood, catsup, cheese, chocolate, cola, cough syrup, mixed drinks, soft drinks, soy sauce, starch, toothpaste, white glue

First, note that all solutions for removing blood must be cool in temperature. Blot and neutralize the spot with an ammonia solution, using a spray bottle to saturate the spot. Next, work a small amount of a detergent solution into the spot (1/4 teaspoon detergent per 1 qt. of water) and continue applying detergent and blotting until spot is removed. Using a spray bottle, rinse with tap water and blot to remove excess moisture. Apply a pad of paper towels, weigh them down and allow to dry.

Mud and dirt

Allow mud to dry completely. Shatter the dried mud with the handle of a knife, then vacuum. For dirt, apply a small amount of a detergent solution to the spot (1/4 teaspoon detergent per 1 qt. of water) and blot with a white paper towel to work the detergent into the affected area. Continue applying detergent and blotting until spot is removed. Using a spray bottle, rinse with tap water, and then blot to remove excess moisture.

Learn more about Carpet Care at the Mohawk Flooring Blog!

More from the Carpet and Rug Institute

The Carpet & Rug Institute is the science–based source for the facts on carpet and rugs. This nonprofit trade association represents more than 95 percent of all carpet made in the United States. Learn more about the CRI by visiting the website at http://www.carpet-rug.org.

Natural Stone

Natural Stone Care & Maintenance

To insure your natural stone products will provide you with a lifetime of aesthetics and utility, a proper maintenance program is crucial. Natural Stone products are porous by nature and require a different maintenance program than traditional ceramic tile.

Natural stone requires a different maintenance routine than traditional, man-made ceramic tile. Many of the cleaners acceptable for use on ceramic tile can stain, damage or dull stone. Dirt and dust will scratch the surface of stone. Therefore, stone floors should be vacuumed or dust mopped frequently to remove abrasive agents from the stone surface. Natural stone should be cleaned with neutral cleaners. Stone cleaners should never contain acid or bleach. Acids, even a light solution of vinegar and water, will etch and eventually damage natural stone.

Stone Cleaners:

Only use cleaners specifically designed for cleaning stone. These cleaners contain no acids and are concentrated neutral pH cleaners that will not affect existing sealers or wax-type coatings. The surface of the stone should be dampened with clear water. This will keep the cleaning solution on the surface so it can be effective. A solution of the cleaner and water missed to manufacturer instructions should be applied to the stone surface with a sponge or mop. On walls, kitchen counters or vanity tops, a spray bottle can be used to apply the cleaning solution. Allow sitting for manufacturers specified amount of time (usually 3 to 5 minutes). Agitate with a sponge, synthetic mop, soft bristle brush or through the use of a floor-scrubbing machine. Mop up dirty solution and buff dry.

Once the stone has been cleaned, you can periodically apply a Spray-Buff wax-type floor finish to enhance the beauty and luster of polished stone (including countertops). Apply the finish with a spray applicator and buff immediately with a white nylon pad. Reapply as often as needed, depending on volume of surface traffic and consistency of routine maintenance program. This product is not designed to restore the original shine, but is intended to maintain and protect the original shine. This can be purchased from most Home Centers or through your local Professional Floor Covering Dealer.

Heavy-Duty Stone Cleaning:

When some areas have been neglected, you will need to use a heavy-duty non-hazardous and non-polluting stone cleaner and degreaser to effectively remove dirt, grease, grime, waxes and floor finishes. An optimal heavy-duty cleaner should contain low percentages of volatile organic compounds. These cleaning products are concentrated and designed to deep clean the stone without damaging it. Apply the solution of the cleaner and water mixed to manufacturer instructions to the stone surface with a sponge or mop. Allow setting for manufacturer-specified amount of time. Agitate with a sponge, synthetic mop, and soft bristle brush or through the use of a floor-scrubbing machine. Mop up dirty solution and buff dry. Be sure to change out the cleaning solution every 100 square feet to avoid reintroducing dirty water during the cleaning process. Rinse thoroughly with clean water when finished. After cleaning you may apply the Spray-Buff wax-type floor finish to enhance the natural shine.

Stain Removal:

Stone poultice will remove stains and grout haze from stone. Poultice is a fine, nonacidic, absorptive clay cleaning powder that removes deep-set oil stains, grease and light cementitious grout haze from polished and unpolished natural stone.

CAUTION: Poultice may dull the shine of the polished stone. If this occurs you will need to use a marble polish to restore the natural shine.

Sealing:

A premium natural look penetrating/impregnating sealer is the normal choice on polished or honed marble, limestone, granite, or where the natural color of a slate is desired. A stone enhancer sealer is often used on tumbled, antique stones or on slate where a darker, enriched or highlighted character is desired. When choosing either one of these types of sealers, make sure the brand you have chosen is formulated to provide maximum stain protection for stone products. Stone products should be tested periodically per manufacturer's instructions to insure that the sealer is working effectively.

Penetrating/impregnating stone sealers are a no-sheen, natural look sealer that can be water-based or solvent-based, good for interior and exterior applications. Most quality sealers of this type are rated to protect the stone for several years.

Stone enhancer sealers are also a no-sheen, penetrating/impregnating sealer that is formulated to darken, enrich and highlight the natural color and beauty of stone products. They will rejuvenate and improve the appearance of worn and weathered stone. Always test loose pieces of stone to ensure desired effect with enhancing sealers. However, they will also darken the color of grout joints. They are, generally, suitable for interior and exterior use, and rated to protect the stone for several years.

Always reference manufacturer's literature for specific information on the duration of the sealer's protection and make sure that the sealer is applied in strict accordance with the manufacturer's instructions.

Finishing:

A stone floor finish should be applied to a polished natural stone floor only. This type of product will help enhance the shine and provide a protective coating for "soft" or polished marbles. Verify the finish is a wax-type finish designed to add luster and enhance the beauty of sealed and polished natural stone only. A topical finish may change the appearance and performance of your stone, so always test a small area first. Application of topical sealer or wax should never be done as an attempt to add a shine to a honed, scratched or non-polished stone product. This will only create maintenance and/or slip resistance problem.

You can protect your Hardwood

Protect your Hardwood Floor by following these easy guidelines.

Wood is a natural product that lives in a comfort zone of 35% - 55% relative humidity, and between 60 and 80 degrees Fahrenheit. To ensure the long life of your wood floor, the HVAC system should remain active at all times.

Sweep or vacuum regularly, since built-up grit can damage the finish and surface of hardwood. The vacuum head must be a brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a vacuum with a beater bar head.

Remove spills promptly using a soft cloth and cleaning products recommended for Hardwood

Never mop or flood your floor with water or other products. This can severely damage the flooring.

Do not use oil soaps, liquid or paste wax products or other household cleaners that contain lemon oil, tung oil or ammonia.

Keep pets nails trimmed and paws clean and free of dirt, gravel, grease, oil and stains.

Use a dolly and protective sheets of plywood when moving heavy objects.

Make certain furniture casters and floor protectors are clean and operate properly minimum of 1" continuous width is recommended).

Remove shoes with spiked or damaged heels before walking on the floor.

Hardwood Stain Solver

Even stubborn stains can be removed from your Mannington Wood Floor quickly and easily. Here's how to keep yours looking like new:

Start with the first procedure listed.

Only do the procedures necessary to resolve the problem. Always use a clean white cloth for wiping up stains, and turn it frequently to avoid spreading the stain.

Rinse with clean water and allow area to dry between procedures.

Procedure

Candle wax, chewing gun

Fill a plastic bag with ice and put it on the wax or gum until it becomes brittle enough to flake off. Then wipe area with a clean cloth dampened with mineral spirits. With a clean cloth gently wipe any remaining particles off. Scrape excess off with a dull knife.

Cigarette burns

For shallow surface burns, rub gently with fine steel wool coated lightly with mineral spirits. For deeper burns, scrape away charred areas with a small dull knife. Then rub the surface with fine steel wool and mineral spirits once more.

Floor Tile

Ceramic Tile - Routine Care

Contaminants and spills on a glazed ceramic tile are, generally, easier to clean than most other unglazed ceramic and porcelain surfaces. Glazed tile products should be cleaned routinely with an all-purpose, low VOC household or commercial cleaner. The product chosen should also be grout joint cleaning compatible. The type of product may vary depending on the tile application and use. A multipurpose spray cleaner, which removes soap scum, hard water deposits, and mildew designed for every day use, can be used on wall tile areas in residential baths and showers.

The entire area should be cleaned and scrubbed with cleaner solution through the use of a cotton mop, cloth, sponge, or non-metallic brush. The entire area should be rinsed with clean water to remove any cleaning solution residue. Remember that you should sweep or vacuum floor areas prior to cleaning to remove any dust or debris. Routine cleaners should never contain hazardous or polluting products including, but not limited to acids or ammonia. Acids can damage the grout and the glazed surface of the tile, and ammonia can discolor the grout.

Unglazed tile should be cleaned routinely with concentrated tile cleaners that have a neutral pH for safe regular use. These cleaners are better suited at removing grease, oils and normal spills from unglazed products. Again these products will vary depending on the application, amount of traffic and the use. The product chosen should also be compatible with cleaning the grout joints at the same time.

Removal of Sealers/Waxes/Floor Finishes:

If you need to remove a topical sealer or floor wax from a ceramic tile you should use a Tile Sealer & Adhesive remover. Always test a small area first. Apply a liberal amount of undiluted sealer & adhesive remover to a manageable area. Allow setting without drying until coating or residue softens. Reapply if necessary until sealer softens and can be removed. If necessary, agitate with white nylon scrub pad. Wipe up the residue with a cotton towel or sponge. Rinse thoroughly with clean water. Do not use on natural stone products.

Glass Tiles:

For routine cleaning, use any non-abrasive cleaning compound recommended for either glass or tile

Metal Signatures/Metal Ages/Urban Metals:

To clean, use a liquid non-abrasive household cleaner.

DO NOT use scouring pads, steel wool, sandpaper or other abrasive products.

Avoid cleaners containing ammonia, bleach, abrasives, or other hazardous/polluting compounds.

Always test in small inconspicuous area while using a new cleaner to ensure compatibility.

Ceramic Tile - Grout Care

Grout is the material used to fill the spaces between the individual tiles. Grout comes in many colors. While color is important to the final finished look of the tile installation, it has little effect on the functionality of the grout. The purpose of grout is, simply, to fill the joint between the tiles and becomes a permanent, integral component of the finished installation.

Penetrating/Impregnating Sealer:

Most tile installations use cementitious grouts. This type of grout should be sealed after installation to prevent the color from staining. The grout should be sealed with a penetrating/impregnating sealer (often called grout sealers) which does not contain silicone, as silicone can shorten the useful life of the sealer. Epoxy grouts, conversely, are chemically cured and acid resistant and, as a result, do not require a sealer. The application of a good quality penetrating/impregnating sealer into the grout joints of a cementitious grout will not change the natural color of the grout, but will prevent the penetration of moisture, simplify maintenance, and help prevent staining or discoloration. Only the grout needs to be sealed, not glazed floor or wall tiles. Grout can be sealed seventy-two hours after installation.

There are different grades of penetrating/impregnating sealers, therefore the useful life and price will differ between a low quality and high quality sealer. You may need to reapply the sealer on an annual basis depending on the sealer quality, traffic patterns, and maintenance routine. Some sealers have multiple year warranties for useful life. Refer to the manufacturer warranty, technical & product information for specific details on product installation, useful life, and product applications (including any warnings) before use.

Grout Maintenance:

Neither sealing the grout nor using a 100% Epoxy Grout will guarantee against surface build-up or discoloration of the grout. Grout needs to be cleaned on a periodic basis to remove any surface build-up. Routine grout cleaning can be done with a daily concentrated household or commercial cleaner depending on the application. When heavy duty grout cleaning is required, you will need to use a professional strength Tile & Grout Cleaner that is capable of removing grease, soap scum, body oil, mildew stains, algae, and synthetic or acrylic waxes from the grout joints. However, such a product should contain non-polluting chemicals and low VOC levels. This type of product can be purchased from most Home Centers, or through your local professional Floor Covering Dealer.

Grout Color Restoration:

When grout has been stained to the point that it cannot be maintained or returned to its natural color, you can return the grout back to its original color or any other color through the use of a "grout stain". Grout Stains are epoxy-based products that are specifically designed to penetrate into the grout and seal the surface with a permanent color. Once the grout has been stained there is no need to seal it any further with a penetrating/impregnating sealer. Prior to staining, the grout joint should be cleaned thoroughly to remove any dirt, oils, grease or sealers with a professional strength Tile & Grout Cleaner. This can be purchased from most Home Centers or through your local Professional Floor Covering Dealer.

Saltillo Tile - Routine Care

Soft clay tiles are categorized as specialty use products, and as such they are generally not governed by the same requirements as glazed or unglazed ceramic tile. These products will require some type of topical sealer protection. These sealers are designed to provide stain resistance and a durable finish to protect clay tile against wear. Pre-sealing the tile prior to grouting will act as a pre-grout sealer, provided it is applied over a clean tile surface. An additional final coat over the grouted floor will complete the sealing process along with providing the final grout stain protection.

There are two common types of sealers used today for sealing specialty tiles. The first is a water-based blend of acrylic polymers. This product allows for moisture vapor transmission, and it can be reapplied over itself, without stripping or removing the old sealer when the original application has become worn. The second type is a solvent-based sealer. Solvent-based sealers are not as forgiving after they have become worn, they must be stripped and removed prior to reapplication. Both types should be UV stable, which means the ultra violet rays from the sun should not break them down. You should always follow the manufacturer's instructions for use, maintenance and precautions.

The expected wear of the topical sealer will vary depending on the hardness, surface texture, type or area, usage, and type of maintenance products used. However, the average expected use life of the sealer, when properly prepared, is a maximum of 3 years. Harsh cleaning methods, high-alkaline or solvent-based cleaners can significantly lower the expected life of the sealer. Concentrated tile cleaners are recommended for routine cleaning.